How do we work at Livara?
Quality
At Livara Home Care, we are committed to providing you with the best possible care in your home, and we have therefore implemented clear core values to ensure quality service for you. We are constantly working to develop and monitor our core values and also follow up with you on how things are going, so that we can live up to your definition of quality.
Integrity
It is important that you as a customer feel that your privacy is respected. We take your wishes into account and respect your boundaries. All personnel at Livara Hemtjänst are also subject to strict confidentiality, so that you as a customer can feel secure with your efforts. We do not discuss any information about you with anyone without your written consent, which we draw up together at start-up.
High continuity
At Livara Home Care, we are well aware of how important stability and relationship building are to feeling secure. We therefore try as best as possible to plan the individuals with whom you get along best. This creates the close relationship that is needed to create security and well-being in the home, as well as stability for our staff in their workplace. Simply a plus for everyone's well-being.
Self-determination
You as a customer are involved in deciding how the planning and execution of the home care service should be carried out, as best as possible. You always have the opportunity to contact us to give your views on how you experience the execution and if you have any suggestions for change. We appreciate your opinions and need them to develop and improve our business. At Livara Home service, we always do our utmost to ensure that you as a customer get exactly what you want. In cases where this is not possible, we will compromise on the next best solution for you together with you.
Please contact us if you have any questions or concerns regarding your choice of contractor :)
The easiest way to reach us is by phone at 031-320 41 49.
Have a nice day!
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